Privacy policy
This Privacy Policy explains how personal information is collected, used, and protected when you visit or make a purchase from nichaphaart.com.au (the “Site”).
Nichapha Art respects your privacy and is committed to handling your information with care, transparency, and integrity.
Personal Information We Collect
When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:
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Browser type
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IP address
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Time zone
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Pages viewed and time spent on the Site
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Referring websites or search terms
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Cookies stored on your device
We refer to this as Device Information, which helps us understand how visitors engage with our website and improve your experience.
We collect this information using:
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Cookies — small data files stored on your device
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Log files — to track site activity
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Pixels, tags, and analytics tools — to understand browsing behaviour and improve marketing relevance
You can learn more about cookies at:
http://www.allaboutcookies.org
Order & Customer Information
When you make a purchase, subscribe to emails, or join our Collector List, we may collect:
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment information (processed securely via Shopify and payment providers)
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Order history
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Art preferences or interests
We refer to this as Order Information.
How We Use Your Information
We use your information to:
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Process and fulfil orders
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Arrange shipping and delivery
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Provide customer support
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Communicate about purchases or enquiries
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Screen orders for fraud or security risks
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Improve our website and customer experience
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Understand what resonates with our collectors
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Send newsletters, collection releases, and studio updates (only if you opt in)
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Invite subscribers to early access, limited releases, or Collector previews
We aim to keep communication thoughtful, meaningful, and never intrusive.
Marketing & Email Communication
If you subscribe to our newsletter or Collector List, we may send:
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New collection announcements
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Print releases
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Limited edition drops
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Studio notes and behind-the-scenes updates
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Early access or collector-only invitations
You can unsubscribe at any time via the link in our emails.
Sharing Your Personal Information
We only share your information with trusted services required to operate our business, including:
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Shopify — powering our online store
https://www.shopify.com/legal/privacy -
Google Analytics — helping us understand site usage
https://www.google.com/policies/privacy/ -
Meta (Facebook & Instagram) — for relevant advertising
https://www.facebook.com/privacy/policy/
We may also share information if legally required or necessary to protect our rights.
Targeted Advertising
We may show relevant advertising based on your browsing behaviour.
You can manage or opt out via:
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Digital Advertising Alliance: http://optout.aboutads.info/
Do Not Track
Please note that we do not change our data practices when a Do Not Track signal is detected.
Data Retention
We retain customer and order information for record-keeping, legal compliance, and to provide ongoing customer support — unless you request deletion.
Your Rights
As an Australian customer, you may request access to or correction of your personal information under the Privacy Act 1988 (Cth).
To request updates or deletion, please contact us at the email below.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.
Contact
If you have questions or concerns about your privacy, please contact:
📩 nichaphaart@gmail.com
📍 Melbourne, Australia
Your trust means a great deal. Nichapha Art treats your personal information with the same care and respect that goes into every artwork 🤍